Jewellery is not indestructible and silver can tarnish over time.  Sometimes you jewellery can break under the strain of life no matter how well it is made, depending on how you look after it. We are able to deal with all repairs of our own designs, re-polish, re-oxidise or gold plate any finishes that have worn off over time.

Tips to keep your jewellery looking its best:

  • Try not to wear your jewellery when asleep as it can sometimes lead to stretched chains and accidental damages.
  • Store your jewellery in its packaging to keep it safe when it is not being worn.
  • Avoid perfumes and body creams, and household chemicals coming into contact with your jewellery, as some brands contain chemicals which can affect the silver and cause the surface to tarnish or become greasy and dirty. Some household products are very strong and can affect surface finishes and even corrode the metal.
  • Take time to quickly check over your jewellery checking for any signs of wear and tear. Check your clasps and stone settings etc.
  • Take off your jewellery when exercising or doing housework or DIY, as it can misshape and scratch your jewellery and possibly lead to permanent damage.
  • Plated and Oxidised finishes can wear off when in contact with abrasive surfaces. These effects can be reapplied by us.
  • Using a polishing cloth, regularly polish your pieces to keep them bright and tarnish free. The polishing cloth helps protect your jewellery from tarnish and keeps the surface looking bright and clean.

What to do if your Jewellery has become tarnished or damaged:

  • You can send your jewellery back to us to restore. Please email us before to discuss the nature of the repair: info@kirstenhendrich.com
  • You can purchase Goddard’s Silver dip which will restore your silver jewellery back to its bright silver colour. It is very important you follow the instructions on the jar, only dipping the jewellery into the jar and then make sure you rinse your jewellery thoroughly after. Do not dip oxidised, bronze or gold plated pieces.

If you are unsure and require more advice, please contact us: info@kirstenhendrich.com