Delivery Information

We now offer FREE WORLDWIDE DELIVERY for all our designs no matter how small your order. Our jewellery is presented in our beautiful gift boxes which will help protect your jewellery and take the hassle out of gift wrapping. If you are based outside of the UK orders will be sent using ‘International Signed For’, if based within the UK orders will be sent using 'Royal Mail Signed For 1st Class' or 'Special Delivery' for larger orders.

Please allow up to 2 weeks for your order to be handmade and delivered, however many items are in stock ready to be dispatched immediately, so it can often be the case that your handmade jewellery could be delivered within two days. Please contact us if you have an urgent request, as we often work to tight time scales.

If delivery is delayed by ‘acts of god’ or circumstances beyond our control, a reasonable extension is expected by the Buyer.

Photographic prints are sent in a protective poster tube First Class Recorded Delivery and are usually dispatched the following day. If out of stock they will be dispatched within 3-4. days.

Jewellery that arrives damaged must be reported to us upon discovery so that we can make the arrangements to replace or repair your jewellery quickly.

RETURNS

We want all our customers to be happy with their purchase. If you are not happy with your jewellery you can exchange your design for any other design or we can work closely with you to make your own bespoke design. We are a small company and pride ourselves on providing designs which will be worn, loved and cherished and want our customers to be happy, so we will work closely with you to ensure this. If you are purchasing a gift for Christmas we are more than happy to discuss exchanges within January.